Sun Ultra 10 Service Manual

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Copyright © 2000 by Sun Microsystems, Inc., 901 San Antonio Road, Palo Alto, California 94303-4900 U.S.A.

Abstract:

This book is written for technicians, system administrators, authorized service providers, and advanced computer system end users who have experience troubleshooting and replacing hardware.

Table of Contents
Preface
About the Multimedia Links in This Manual
How This Book Is Organized
Using UNIX Commands
Typographic Conventions
Shell Prompts
Related Documents
Ordering Sun Documents
Sun Welcomes Your Comments
1. Product Description
Feature Overview
I/O Devices
System Description
Replaceable Components
2. SunVTS Overview
SunVTS Description
SunVTS Requirements
SunVTS References
3. Power-On Self-Test
POST Overview
Pre-POST Preparation
Setting Up a TIP Connection
Verifying the Baud Rate
Initializing POST
Maximum and Minimum POST Levels
diag-level Variable Set to max
diag-level Variable Set to min
POST Progress and Error Reporting
Bypassing POST
Resetting Variables to Default Settings
Initializing Motherboard POST
4. Troubleshooting Procedures
Power-On Failure
Video Output Failure
Hard Drive or CD-ROM Drive Failure
Power Supply Test
DIMM Failure
OpenBoot PROM On-Board Diagnostics
Watch-Clock Diagnostic
Watch-Net and Watch-Net-All Diagnostics
Probe-IDE Diagnostic
Test device alias, device path, -All Diagnostic
UPA Graphics Card
OpenBoot Diagnostics
Starting the OBDiag Menu
OB Diagnostics
Exiting the OBDiag Menu
5. Preparing for Component Replacement
Safety Requirements
Safety Symbols
Safety Precautions
Modification to Equipment
Placement of a Sun Product
Power Cord Connection
Electrostatic Discharge
Lithium Battery
Tools Required
Powering Off the System
Removing the System Cover
Attaching the Wrist Strap
Removing a Filler Panel
6. Major Subassemblies
Power Supply
Removing the Power Supply
Replacing the Power Supply
Cable Assemblies
Removing the Diskette Drive Cable Assembly
Replacing the Diskette Drive Cable Assembly
Removing the Hard Drive Cable Assembly
Replacing the Hard Drive Cable Assembly
Removing the Serial/Parallel Cable Assembly
Replacing the Serial/Parallel Cable Assembly
Removing the Audio Cable Assembly
Replacing the Audio Cable Assembly
Speaker Assembly
Removing the Speaker Assembly
Replacing the Speaker Assembly
CPU Fan Assembly
Removing the CPU Fan Assembly
Replacing the CPU Fan Assembly
Front Bezel
Removing the Front Bezel
Replacing the Front Bezel
Rear Hard Drive Bracket
Removing the Read Hard Drive Bracket
Replacing the Rear Hard Drive Bracket
7. Storage Devices
Diskette Drive
Removing the Diskette Drive
Replacing the Diskette Drive
Hard Drive
Removing a Hard Drive
Replacing a Hard Drive
CD-ROM Drive
Removing a CD-ROM Drive
Replacing a CD-ROM Drive
8. Motherboard and Component Replacement
CPU Module
Removing the CPU Module
Replacing the CPU Module
NVRAM/TOD
Removing the NVRAM/TOD
Replacing the NVRAM/TOD
DIMM
Removing a DIMM
Replacing a DIMM
Graphics Card
Removing a Graphics Card
Replacing a Graphics Card
Elite3D m3 and Elite3D m6 UPA Graphics Card Patch Information
PCI Card
Removing a PCI Card
Replacing a PCI Card
PCI Riser Board
Removing the PCI Riser Board
Replacing the PCI Riser Board
Motherboard
Removing the Motherboard
Replacing the Motherboard
9. Illustrated Parts List
10. Finishing Replacement Procedures
Replacing the System Cover
Powering On the System
A. Product Specifications and Reference Information
Physical Specifications
Electrical Specifications
Modem Setup Specifications
Setting Up the Modem
Serial Port Speed Change
Modem Recommendations
Environmental Requirements
Reference Information
CD-ROM Drive Cabling Configuration
Ultra 10 Hard Drive Cabling Configuration
Jumper Settings
CD Handling and Use
B. Signal Descriptions
Power Supply Connectors
Keyboard/Mouse Connector
Twisted-Pair Ethernet Connector
TPE Cable-Type Connectivity
External UTP-5 Cable Lengths
Serial Port A Connector
Serial Port B Connector
Parallel Port Connector
Audio Connectors
Video Connector
C. Functional Description
System
CPU Module
UPA
PCI-IDE Interface
Memory Architecture
PCI Riser Board
ASICs
EBus2 Devices
Power and Standby Switching
Clocking
CPU and UPA Clocking
PCI Clock Generation
Address Mapping
Port Allocations
UPA Graphics Address Assignments
PCI Address Assignments
Interrupts
Power
Onboard Voltage Regulator
Power Supply Memory
Power Management
Motherboard
Jumper Descriptions
Serial Port Jumpers
Flash PROM Jumpers
Enclosure
D. Conformity
Declaration of Conformity
Regulatory Compliance Statement
Agency Compliance
German Acoustic Compliance
E. Safety Agency Compliance Statement
F. Software Notes
PGX24 8- or 24-Bit Graphics
What Does 8-Bit or 24-Bit Frame Buffer Refer To?
The Difference Between 8-Bit Mode and 24-Bit Mode on Ultra 5 Onboard Graphics
How to Install PGX24 Graphics Software on Solaris 2.5.1 HW:11/97
How to Install PGX24 Graphics Software on Solaris 2.6 5/98
Which Mode is Running
Changing From One Mode to the Other
Solaris 2.5.1 and 2.6 Software Upgrades for Systems Faster Than 420 MHz
Glossary